January 4, 2008, Newsletter Issue #97: Warranty Issues and Online Plasma Screen Television Retailers

Tip of the Week

Often, online retailers act as middlemen between manufacturers and customers, keeping no inventory of their own. Try and look for a retailer who actually keeps a warehouse of goods – this way you can be sure that you can deal directly with the retailer with regards to sales and warranty. The retailer should offer a warranty that guarantees replacement one month after purchase, and should offer the option of purchasing extended warranties from well-known brands. A good online retailer should also be able to provide you with technical assistance before and after purchase.

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