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A major advantage that brand name plasma screen televisions have over their lesser-known counterparts is the reliability of their warranties and service plans. Larger manufacturers have established customer service departments, and they can usually be depended upon to honor their warranties. Such guarantees are not always available from smaller manufacturers. Also, a product's warranty is only good if the manufacturing company still exists. Larger brands have been established for years, and rarely go out of business, but smaller ones may fold over night, voiding warranties.